✅ The correct answer is:
Go back to your search data and try to anticipate all the questions your customers may have
Question:
You received some feedback that your team thinks you missed some vital micro-moments. What do you do to find the ones you missed? (Question Type 2)
Solution:
- Rule out signals such as likes, comments, browse behavior, and reading an article
- Try to speak to every moment your customers may be using their smartphones and devices
- Go back to your search data and try to anticipate all the questions your customers may have
- Disregard the feedback and trust that your instincts are correct