What metrics are most important during the align phase?

✅  The correct answer is:

Close rates, time to close, and customer satisfaction

Question:

What metrics are most important during the align phase?

Solution:

  • Time to complete key tasks, time spent connecting with customers and making sales, and quota attainment
  • Close rates, time to close, and customer satisfaction
  • Customer retention, rep productivity, and employee happiness
  • ROI, profitability, and year-over-year growth