Which of the following are inputs you could use for your customer health score? Select all that apply.

✅  The correct answer is:

  • Customer success rate
  • Recent survey results
  • Product usage data
  • Support case incident rate

Question:

Which of the following are inputs you could use for your customer health score? Select all that apply.

Solution:

  • Customer success rate
  • Recent survey results
  • Product usage data
  • Support case incident rate