Fill in the blank: When creating a customer journey map, you should map out what your customer is ______ and ________.

✅  The correct answer is:

  • Doing and feeling

Question:

Fill in the blank: When creating a customer journey map, you should map out what your customer is ______ and ________.

Solution:

  • Feeling and thinking
  • Doing and looking for
  • Doing and feeling
  • Doing and planning to do