How do you calculate NPS?

✅  The correct answer is:

  • Percentage of promoters minus percentage of detractors

Question:

How do you calculate NPS?

Solution:

  • Percentage of promoters minus percentage of passives
  • Percentage of promoters minus percentage of detractors, divided by percentage of passives
  • Percentage of promoters minus percentage of detractors
  • Percentage of promoters