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Sales Enablement Certification
All of the following are benefits of involving content in your sales process EXCEPT:
If your service-level agreement provides your sales team with more leads than they can handle, what’s the FIRST thing you should do?
True or false? If your product can be used to do more than one job, content that talks about all of those jobs will be relevant to your customers.
True or false? Personas can change over time.
Which of the following is the BEST way to uncover the job that people hire your product to do?
Karen just got home late from work and her kids are hungry. Which of the following BEST describes her job to be done?
What should you do with the leads in box 3?
Which of the following is NOT a benefit of implementing a sales and marketing service-level agreement (SLA)?
A vision should be all of the following EXCEPT:
Which of the following is NOT an element of a hero statement?
True or false? You need a vision or goals but not both.
What is a judicial branch?
True or false? Marketing and sales should have separate revenue goals.
You explain the concept of smarketing meetings to your leadership team, and one person asks, “How often do we need to have these meetings?” How do you respond?
Fill in the blank: While buyer personas help you understand who your customer is, Jobs to Be Done helps you understand your customer’s _____.
Which of the following places would be a good place to experiment with video?
Which of the following is NOT part of customer enablement?
What should you do with the leads in box 1?
What is a hand raiser?
Which of the following BEST describes the difference between persona interviews and Jobs to Be Done interviews?
True or false? Some potential customers won’t buy because they don’t know how to fire their old solution.
True or false? If you don’t have enough hand raisers and good-fit, sales-ready leads to keep your sales team busy, your sales reps should find helpful ways to reach out to good-fit leads that aren’t sales ready.
Evaluate this SLA: Marketing will generate 250 qualified leads each month, and sales will convert 50 of those leads into customers.
True or false? Content should be a part of every step in your sales process.
True or false? Contacting new leads within five minutes is better than contacting them within 24 hours.
All of the following are reasons to implement technology as part of your sales enablement strategy EXCEPT:
True or false? Marketing and sales should share a single database of customer information.
Fill in the blanks: You need to figure out your ___ before you can implement a ___.
Which of the following is a reason sales and marketing need to be aligned?
Evaluate this SLA: Marketing will generate five qualified leads each month, and sales will contact each of them within 12 hours.
What should you do with the leads in box 2?
What should your sales team do with marketing qualified leads?
What is sales enablement?
Which of the following BEST describes a sales and marketing service-level agreement (SLA)?
Which of the following is an example of an edge system?
What is an ideal customer profile?
How do goals and a vision work together?
Which of the following is a benefit of using Jobs to Be Done?
A member of your marketing team wants to send a sales offer to your existing customers. How do you respond?
Evaluate this SLA: Marketing will generate 50 leads each month.
True or false? The judicial branch must be more than one person.
If your service-level agreement requires your marketing team to generate 40 qualified leads each month, how should they deliver those leads?
What is the difference between work groups and teams?
The internet has changed the power dynamics between buyers and sellers. How does sales enablement help businesses use this change to their advantage?
Fill in the blank: ___ is the glue that holds sales and marketing teams together.
Which of the following is an example of a core system?
If your service-level agreement requires your marketing team to produce more leads than they normally do, what is the FIRST thing you should do?
All of the following are ways to involve your sales team in the content creation process EXCEPT:
Which of the following is the BEST way to ensure your smarketing meetings have a high level of psychological safety?
True or false? You should create a separate hero statement for each of your personas.
What is an insights committee?
What is the difference between an ideal customer profile and a buyer persona?
True or false? Executive leaders should attend smarketing meetings.
Evaluate this hero statement: Jepsonite Security Systems is a hero to first-time homeowners who are in the market for a security system.
True or false? Inbound means creating marketing and sales that people love by providing helpful content and resources that attract people to you.
Why should defining your target buyer be part of your sales enablement strategy?
What’s the difference between a vision and a goal?
What does a sales and marketing service-level agreement (SLA) require marketing to do?
True or false? If your marketing team is producing a lot of content, a large percentage of it is naturally going to be valuable to the sales team.
You tell your executive team that your company should have a content manager, and they ask, “Can’t someone take that on as a side project?” How should you respond?
How quickly should a member of your sales team be able to find a relevant piece of content to share with one of their leads?
What should the content your sales team uses during the sales process do?
What is a buyer persona?
Evaluate this hero statement: Groundskeeper, Inc. is a hero to property managers at mid-size property management firms who need to outsource their landscaping so they can focus their attention on taking care of their tenants.
Which of the following is the BEST explanation of what it means to help your customers “fire” their old solution?
When you ask your customers about their goals and challenges, what are you trying to figure out?
Which of the following is NOT part of a sales enablement strategy?
It is important to translate your vision into a revenue goal for all of the following reasons EXCEPT:
What’s the sales team’s role in content creation?
What is the purpose of smarketing meetings?
What does a sales and marketing service-level agreement (SLA) require sales to do?
In most companies, which department produces the most content?
All of the following are reasons to extend your sales enablement efforts beyond the sale EXCEPT:
Why are smarketing meetings an important part of a sales enablement strategy?
If the leads your marketing team produces are consistently low quality, which of the following is the BEST way to improve your lead quality?
After creating your hero statement, you identify a type of person who is interested in your product that you can’t be a hero to. What should you do for these people?
If your website doesn’t have much content to attract visitors, which of the following would be the best content to create first?
When asking a customer about their shopping preferences, you want to learn all of the following EXCEPT:
What does it mean to ask a customer about their “watering holes”?
Why is inbound an important part of a good sales enablement strategy?
Evaluate this SLA: Marketing will generate 2,000 qualified leads each month, and sales will contact each lead as soon as possible.
If you find yourself with a lot of poor-fit leads, all of the following are good ways to solve this problem EXCEPT:
Which of the following best describes the relationship between the interview process for identifying Jobs To Be Done and the interview process for understanding personas?
What is the relationship between personas and Jobs to Be Done?
Evaluate this hero statement: Super Veggie Juice Co. is a hero to people who want to eat healthy but don’t have the time to cook and eat vegetables.
After you explain the concept of a judicial branch to your CEO, she says, “Great! I’ll have the sales leadership team make that part of their monthly meeting.” How do you respond?
True or false? You should invest in keeping your technological core in place long-term, but you can experiment with your edge technologies and change them easily.
How many customers do you need to interview in order to develop a high quality buyer persona?