When asking a customer about their shopping preferences, you want to learn all of the following EXCEPT:

✅  The correct answer is:

What features they look for in a product like yours.

Question:

When asking a customer about their shopping preferences, you want to learn all of the following EXCEPT:

Solution:

  • What features they look for in a product like yours.
  • What their buying process looks like.
  • Who else is involved in their buying process.
  • Whether or not they want to work with a salesperson.