You’ve added the “route for review”? rule to a custom policy. What happens with any associated claims?

✅  The correct answer is:

They appear in your Potential Claims ToDo queue.

Question:

You’ve added the “route for review”? rule to a custom policy. What happens with any associated claims?

Solution:

  • They appear in your Potential Claims ToDo queue.
  • They are pending for 30 days, then automatically become active.
  • They are converted to a Block policy after 30 days if not reviewed.
  • They are routed to a Partner Manager for approval.